Refund Policy

Refund Policy

Thank you for shopping at PC Mart Sdn Bhd. We appreciate your business and strive to provide the best products and services to our customers. Please read this policy carefully before making a purchase.

Non-Refundable, Non-Returnable, Non-Transferable Policy

All sales of products and registered licenses from PC Mart Sdn Bhd or Access Software Sdn Bhd are final. We do not offer refunds, returns, or exchanges for any products or registered licenses purchased through our website or in-store.


In the rare event that there is a defect or issue with the product or registered license, please contact our customer service team within 3 days of receiving your order. We will evaluate each case on an individual basis and may offer a replacement or solution at our discretion.

Contact Us

If you have any questions about our refund policy or need assistance with your order, please contact our customer service team at or +603-2148 7670. We are here to help and will do our best to address any concerns you may have.

Policy Updates

PC Mart Sdn Bhd reserves the right to update or change this refund policy at any time without prior notice. Any changes will be posted on this page, and it is the responsibility of the customer to review this policy periodically.

By making a purchase from PC Mart Sdn Bhd, you agree to abide by the terms and conditions outlined in this refund policy. If you do not agree with any part of this policy, please refrain from making a purchase.

Last updated: 01-01-2024